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We're here to help. Reach out with questions about our collections, orders, or anything else—we'll get back to as soon as we can.
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FAQ
Below are some of are common questions:
10% Off All Bedstu - Use Code: BEDSTU at checkout
15% Off TOVA Jewelry Use Code: TOVA
10% Off All Bedstu - Use Code: BEDSTU at checkout
15% Off TOVA Jewelry Use Code: TOVA
We're here to help. Reach out with questions about our collections, orders, or anything else—we'll get back to as soon as we can.
Below are some of are common questions:
Your order is confirmed when you receive an order confirmation email immediately after checkout. This email includes your order number, items purchased, shipping address, and estimated delivery date. You can also log into your account on our website via SHOP anytime to view your order status and tracking information once your package ships.
Yes, but timing is critical. If your order hasn't shipped yet, contact us immediately at or call during business hours. We can update your address before fulfillment begins. Once your order has left our facility, you'll need to refuse delivery or arrange a redirect with the carrier. For fastest resolution, reach out within 24 hours of placing your order.
We currently ship within the United States. For questions about international delivery options, please contact us directly and we'll be happy to discuss your needs.
Orders typically ship within 1–2 business days. Once your order ships, delivery time depends on your location and the shipping method selected at checkout. Standard shipping usually arrives within 3–7 business days(Depending on location), while expedited options are available for faster delivery. You'll receive a tracking number via email as soon as your order leaves our warehouse, so you can monitor its progress every step of the way.